Shipping policy

Your personalized order will be sent to production only after the payment and delivery details have been approved.

I average lead time is between 10 and 15 working days.

Once the order is ready it will be immediately sent to you.

The amount that will be charged for the shipment will be displayed directly on the checkout page.

For shipments in Europe the DHL Express service is used and delivery times are 3-5 days working from the date of shipment. You will receive an email on the exact day we entrust the shipment to the courier.

Please check that there is always a person available to sign for the receipt of the goods, as the courier will not be able to deliver any item without the signature.

It is possible to track the progress of your order by switching on to your account in the order history section.

We inform you that the shipping times indicated are only an estimate and we will not be responsible for any loss or damage caused by delays in delivery.

When your order is shipped, you will receive an email confirming your shipping data and a link will be provided to track the transfer.

At that point you will be able to view and track your shipment in any m oment